How To Deal With Tough Negotiators, Toxic Employees & Repeat Offenders?

Spin to Win A Discount

Difficult people show up in every organization.

Sometimes they are across the negotiation table, using pressure tactics, unreasonable demands, emotional behavior, or hardball strategies to gain control.

Sometimes they are inside the organization, repeatedly creating conflict, resisting accountability, ignoring feedback, damaging morale, or becoming a toxic influence on the team.

Either way, leaders cannot afford to react emotionally, delay action, or allow these situations to keep spreading.

That is why we have created this practical 2-session combo for executives, business owners, HR leaders, managers, supervisors, sales professionals, procurement teams, and anyone responsible for handling difficult conversations and protecting business outcomes.

Session 1: How to Deal With Tough Negotiators
Live Webinar Date: July 23, 2026
Time: 01:00 PM ET | 12:00 PM CT
Presented By: Bruce Lee

Learn how to identify tough negotiation tactics, respond to pressure professionally, manage objections, maintain leverage, stay calm during high-conflict conversations, and move discussions toward stronger outcomes without damaging relationships.

Session 2: How To Deal With Toxic Employees & Repeat Offenders
Available Instantly
Presented By: Aman Khurana

Learn how to identify toxic employees, workplace bullies, difficult personalities, and repeat offenders before they damage morale, productivity, retention, leadership credibility, and workplace culture.

Special Bonus Included: Free Employee Assessment Test

Attendees will receive complimentary access to an employee assessment test that can help leadership teams better understand which behavioral category their employees may fall into.

This tool is designed to support managers, HR professionals, and executives in identifying workplace behavior patterns such as accountability, coachability, resistance, disengagement, repeated disruption, or toxic behavior.

There is no limit on the number of employees who can complete the test. Organizations may use it across teams, departments, locations, or leadership groups at no additional cost.

This makes the combo especially valuable for organizations that want not only training, but also a practical way to start identifying employee behavior patterns before they become larger workplace problems.

Must Attend For

✓ Business owners and executives
✓ Managers and supervisors
✓ Sales professionals
✓ Purchasing and procurement personnel
✓ Human resources professionals
✓ Project managers
✓ Contract administrators
✓ Team leaders
✓ Anyone responsible for negotiating agreements, resources, responsibilities, or business outcomes
✓ HR departments
✓ Frontline managers
✓ Team leaders
✓ Healthcare supervisors
✓ Government organizations
✓ High-stress workplaces
✓ Rapidly growing teams
✓ Remote and hybrid environments

Learn how to deal with tough negotiators who use pressure, delay, manipulation, or unreasonable demands
Discover how to remain calm and professional during high-conflict negotiation and workplace conversations
Understand how difficult people can damage morale, productivity, trust, retention, and leadership credibility
Gain practical tools for handling toxic employees, repeat offenders, workplace bullies, and disruptive team members
Learn how to create accountability without escalating conflict unnecessarily or damaging workplace culture
Explore strategies for protecting your organization from repeated disruption, poor behavior, and unmanaged conflict
Receive complimentary access to a free employee assessment test with no limit on the number of employees who can complete it

Understanding how difficult people impact business outcomes, workplace culture, productivity, and leadership effectiveness
Identifying common tough negotiator behaviors, pressure tactics, unreasonable demands, emotional reactions, and manipulation strategies
Learning how to stay calm, maintain control, protect your interests, and negotiate from a position of strength
Managing stalled, aggressive, or adversarial negotiations without damaging professional relationships
Recognizing the difference between difficult employees, toxic employees, workplace bullies, and repeat offenders
Handling recurring employee behavior issues through coaching, documentation, difficult conversations, accountability, and escalation
Using the included employee assessment test to better understand employee behavior categories, coachability, accountability, and workplace risk patterns

By attending this 2-session combo, participants will be able to:

Identify difficult behavior patterns in both business negotiations and workplace employee situations
Recognize common negotiation tactics used by tough, aggressive, or high-pressure negotiators
Apply practical strategies to manage objections, resistance, conflict, and emotional conversations more effectively
Maintain leverage and confidence during difficult negotiations without damaging long-term relationships
Understand the difference between a difficult employee and a truly toxic or repeat-offender employee
Develop a more consistent approach to handling disruptive employee behavior, workplace bullying, and recurring performance issues
Use the free employee assessment test as a practical leadership tool to evaluate employee behavior categories across teams, departments, or locations

Select Your Package

Live
Webinar Recording
Transcript
DVD
Flash Drive
Live + Webinar Recording
Live + Transcript
Live + DVD
Webinar Recording + Transcript
DVD + Transcript
Flash Drive + Transcript
Live + DVD + Transcript
Live + Flash Drive + Transcript
Monthly Subscription

Clear

User

Presenter

Bruce Lee & Aman Khurana

Bruce Lee

Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained from a great cross section of industries:

Charter Bank branch management and Alberta Manager for the VISA credit card division of a Canadian Bank,
Senior marketing representative for a fully integrated Canadian oil and gas company,
As a senior executive recruiter, grew the company from 2 employees to over 20, and established a consultant/referral partner office in England
Owned, managed a 24 hour a day, 365 days a year retail convenience store & gas bar business
Currently Vice President Service Development for a health care training company, specializing in patient and staff engagement, special projects and a focus on patient satisfaction survey measurement tools
Active on several community associations in a leadership / board member role
Is active outdoors hiking mountains, and is a regular blood donor, with 527 donations to date, and twice was a non-related bone marrow donor.

Aman Khurana

Aman Khurana is the Founder of Orange County Consulting Services, a bootstrapped training and consultancy firm that has been delivering expert-led professional trainings across the United States since 2017. With over 20 years of experience in training, consulting, and business development, Aman is known for his ability to simplify complex challenges, spark transformation, and help professionals perform at a higher level—without the fluff.