
As the telehealth landscape continues to evolve, healthcare providers face a complex web of regulatory updates, billing nuances, and documentation challenges. With CMS and commercial payers modifying telehealth rules through and beyond 2025, compliance missteps can now lead to audits, denials, and costly penalties.
In this practical and timely webinar, healthcare attorney and regulatory expert Osato F. Chitou explains what providers need to know to maintain compliance, safeguard their practice, and deliver care effectively across state lines.
This comprehensive webinar will help providers navigate the evolving telehealth compliance landscape with clarity and confidence. Attendees will gain practical insights into avoiding billing errors by mastering the new 2025 CMS coding rules, ensuring compliance with both federal and state licensure laws when providing care across state lines, and adhering to Medicare, Medicaid, and commercial payer guidelines.
The session will also cover essential practices for obtaining patient consent, safeguarding personal health information, and avoiding technology pitfalls that can lead to penalties. With guidance from healthcare compliance attorney Osato F. Chitou, participants will leave equipped to streamline telehealth delivery, protect their practice, and continue providing high-quality virtual care with peace of mind.
• 2025 CMS telehealth reimbursement updates — what changes and when
• Medicaid & commercial payer policies by state: what to watch
• How to confidently handle cross-state licensure requirements
• Real-world tactics for patient consent and documentation
• Protecting your practice from audit triggers and OCR violations
• Billing & coding insights for Medicare Advantage, Medicaid, and private payers
• Accessibility considerations for patients with disabilities or limited English proficiency
• Telehealth best practices for rural populations and behavioral health

Osato F. Chitou, Esq., MPH is the Founder and Principal Consultant of NMOC Healthcare Compliance Consulting, LLC, d/b/a Compli by Osato which provides legal and compliance advisory services to Payors and Providers in receipt of Government Healthcare Funds. Ms. Chitou has a deep understanding of Government Healthcare Programs and focuses her services on Medicare and Medicaid Conditions of Participation, Private Equity backed Physician Groups, Payor Contracting, Physician Contracting, and Effective Compliance Programs. She presents nationally on issues related to Medicare Advantage risk adjustment, Payor and Provider compliance requirements, and best practices related to operationalizing compliance.