
Annual and Interim Recertifications are at the heart of HUD Multifamily compliance, but they’re also some of the most common areas where owners and agents stumble. This interactive training session breaks down the certification process step by step, from tenant notices and interviews to verification, documentation, and TRACS submissions. Attendees will walk away with a clear roadmap for ensuring certifications are completed on time, accurately processed, and fully compliant with HUD Handbook 4350.3 requirements.
Through real-world examples and practical compliance tips, this webinar explores both the technical and human sides of certifications. You’ll learn how to avoid common errors that lead to findings, repayment agreements, or even subsidy termination, and how to streamline the process with best practices that keep your team organized, your files audit-ready, and your tenants properly informed.
By the end of this session, participants will be able to:
• Be aware of where HOTMA will affect certifications
• Distinguish between AR, IR, IC, and other certification types and apply them correctly.
• Implement proper notice timelines and tenant communication practices.
• Conduct effective tenant interviews while ensuring proper documentation.
• Apply HUD’s order of verification and avoid common errors in calculating income and assets.
• Submit certifications and repayment agreements accurately through TRACS.
• Confidently handle non-compliance issues, from missed deadlines to unreported income.

Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD…