Handling service and assistance animals in HUD properties can be challenging, especially when balancing resident needs with legal compliance. This essential webinar will guide housing professionals through the complex landscape of Fair Housing laws and the Americans with Disabilities Act, ensuring they remain compliant while making informed decisions.
Participants will gain a clear understanding of the differences between service animals, assistance animals, and pets, as well as the specific legal requirements that apply to HUD Multifamily funded properties. The webinar will explore what questions can and cannot be asked when processing reasonable accommodation requests and will provide guidance on proper verification techniques to avoid common mistakes. Attendees will also learn how to confidently assess when a request should be approved or denied, ensuring that all decisions align with federal regulations.
This session is designed for housing professionals responsible for lease enforcement, resident accommodations, and compliance. With expert insights, real-world examples, and practical strategies, this session will equip attendees with the tools needed to navigate the complexities of service and assistance animal policies effectively. Missteps in this area can lead to costly legal issues, but with the right knowledge, housing professionals can protect their properties while ensuring fair treatment for residents.
Don’t let confusion about service and assistance animals put your property at risk. Join us for this informative session and gain the confidence to handle these requests correctly and compliantly. Secure your spot today and stay ahead in regulatory compliance.
• Learn different types of assistance and service animals
• Identify how assistance animals differ from pets
• Learn questions you can and cannot ask when processing a reasonable accommodation request for animals
• Determine proper techniques for required verifications
• Learn how to be compliant with Fair Housing and ADA requirements at HUD properties
• Identify when it is proper to deny an animal related reasonable accommodation request
Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD…